Welcome
Presentation
Leading Government Transformation
Presentation
Embracing Digital Disruption
Presentation
The Future of Citizen Services
Presentation
Shifting from Monitoring to Observability
Presentation
What are the real ways to shift cultures to achieve better delivery outcomes?
Presentation
Panel: Future Delivery Models
Panel discussion
Anais Reding, Chief Engagement & Design Officer, Department for International Trade
Xiaopu Fung, Director, Product and Service Delivery, Customer Data and Digital Experience, Benefit Delivery Modernisation, at Employment and Social Development, Canada
Kristoff Hemelinckx, Chief Digital and Information Officer (CDIO) at the Ministry of Justice (MoJ)
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Digital Transformation in an Age of Ransomware
Presentation
by Berwyn Jones, Central Government Lead at Rubrik
Panel: Equipping Leaders to Drive Digital Change
Panel discussion
Liz McKeown, Executive Director, Digital Community Development and Management Office, Treasury Board of Canada Secretariat
Haroona Franklin, Service Delivery and Operations Director at NHSX
Maria Ulmer, Director General of Section (Digitalisation and eGovernment) at Federal Ministry for Digitisation and Economic Affairs, Austria
Ed Pearce, Chief Delivery Officer, CloudSource
Welcome
Presentation
Justice Digital Strategy 2025 - where are we now?
Presentation
Building Digital Confidence
Presentation
Mindset for Longterm Change
Presentation
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Enabling High-Perfomance at Scale
Presentation
Panel: Accelerating Government Delivery
Panel discussion
Lord Francis Maude, former Paymaster General and Cabinet Minister
Jon Simonsson, Chair of Committee for Technological Innovation and Ethics, Swedish Government
Marten Kaevats, ex-National Digital Advisor, Government of Estonia
Mary Barber, Customer Engagement Transformation Director, HM Revenue & Customs