Embracing Digital Disruption
Presentation
About the session
From ordering food to checking their bank balance, citizens' digital experience has transformed over the last ten years. This has been further sped up by the Covid pandemic and the shift to digital.
Around the world, parts of the public sector have led the charge to bring the same transformation to public services. In Australia, Canada, and the UK, Adobe has worked with government departments and public sector organisations to bring digital citizen experience to life. But there is much more to do. How can the public sector really embrace digital experience to deliver value?