Building Digital Confidence


Learn from
Mike Hoare

Chief Digital Officer


Over 25 years of industry experience in managing complex change programmes, large-scale outsourcing contracts and digital transformations within and outside of the UK.
About the session
Against the global backdrop of geopolitical uncertainty, “Digital” is becoming a basic human right to deliver trust in government. It’s not just Gen Y “millennials” or Gen Z that are impacted; transformation is making a new generation out of all of us and opening up better relationships. But the transformation of public services implies more than the traditional view of being citizen-centric. From using design-led thinking and Agile approaches to automation and pre-empting events, sharing data securely, please join us to discuss the future of government services to transform confidence in digital.