Transformation Strategy

Discussion table

Learn from
Philippa Manley

Projects & Digital Services Director


Responsible for delivering and optimising HMPO’s Digital Services through projects, suppliers and building internal capability

Xiaopu Fung

Director, Product and Service Delivery


Xiaopu leads the delivery of the new Service Canada Digital Centre
Chirag Agarwal

Director of Product


Over 17 years of working in Digital Transformation
About the session

As the 'Declaration on Government Reform' makes clear, digitised services and more effective use of data are at the heart of digital transformation - so what does success look like, how do we sequence progress, and what are the key obstacles to avoid?

  1. Do we break down - or work through - organisational silos?

  2. What are the impediments and catalysts for digital transformation within your organisation?

  3. Can we apply incremental, iterative, and adaptive approaches to complex large-scale transformation initiatives?