Head of Practice for Digital Transformation
James is a Fellow of the Chartered Institute for IT and the Head of Practice for Digital Transformation at Made Tech, with over 3 decades of experience in the public sector delivering complex change across many disciplines.
Following a varied career spanning front line delivery, policy development and major programme delivery primarily across criminal justice organisations, James turned to consulting and has led digitally-enabled transformation change for a wide range of central and local government organisations as well as health and higher education.
James has led the way in building Made Tech's advisory consulting practice providing expertise across the sector while helping a number of sector leaders to shape their strategic delivery programmes.
How can we simplify the user experience within a complex service ecosystem?
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